Brand refresh

Do your business need brand refresh or rebrand?

There is often confusion between a brand refresh and a complete rebrand. Do you know what you need? Referring back to the kissing analogy: Marketing is like asking someone for a kiss, and branding is the reason why people would want to kiss you. Refresh or rebrand … your brand still needs to shine from the inside out and be kissable.

If your brand is established and growing sustainably, then chances are, your brand soul is shining brightly from within. So why would you need a brand refresh? A brand refresh focuses on the aesthetics of your business. Maybe your logo is looking a tad stale?

It is essential to hire a fully accredited logo designer and branding consultant even for the aesthetics because any change may confuse your existing customer base if it is not communicated professionally. If people don’t understand why you’ve refreshed your logo, people may think you’ve changed management, or something sinister and trust in your brand will be broken. When a brand refresh is professionally communicated, people’s expectations will be managed, and they will be excitedly awaiting your brand refresh.

If you can confidently answer YES to the following questions, then maybe a brand refresh may be all that you need.

1. Are you 100% confident that your brand soul is shining brightly from the inside out?
2. Do your vision, mission and values still excite you and your team?
3. Are you 100% confident your team, customers and target audience understand your brand’s soul?
4. Are you 100% confident that your customers’ priorities and goals are the same, post-pandemic?
5. Are you 100% confident that your products and services are still relevant?
6. Are you still 100% as excited about your business as you were when you launched it?

If you can’t answer YES to these questions, then a business rebrand may be more appropriate. 

Reasons for a brand refresh

1. Have you moved premises and looking for fresh signage?
2. Are your existing brochures looking stale?
3. Is your website looking stale?
4. Is your social media engagement still healthy?
5. Do you need to order more branded pens, notebooks and other promotional merchandise?

I am a Chartered Marketer with over twenty-five years of rebranding experience, having worked with 100s of small Business Owners, Coaches, Consultants, Freelancers, Entrepreneurs and Professionals (BOCCFEPs), just like you. A brand refresh your business can feel daunting, and The Brand Surgery uses the kissing analogy to inject some fun into your brand refresh journey.

I use a blend of marketing psychology, creative design, and my tried and tested inside-out philosophy to enable your business to shine from within. Your brand refresh will be a reflection of your brand soul, that spark of light that keeps everybody going through the good and bad times. Your brand soul’s resonance is the reason why people want to kiss you more than once. This ensures that your brand communications are authentic, relevant, have meaning and tell an engaging story.

Once your logo, core colours and brand symbols are agreed upon, this will be echoed throughout your website, social media, and other marketing collateral. Your brand guidelines for print and digital will then be created to formalise the look, feel, correct logo use, symbols, images, brand voice, and more. This puts you in control because as your business grows, your communications will remain consistent, creating brand trust and attracting more kisses!

If your business has an HR department, then is essential that your whole team are on board with the rebranding journey and that future decisions are made based upon your values. This is more easily achieved if your values are fed into your employee handbook. I work with HR departments, ensuring employees are engaged and living the brand values.

For a brand refresh, you will need to provide your vision, mission and values, your target market, the content’s of your brand’s soul and your brand strategy objectives. If you don’t have this, then head over to our business rebrand page.

From the above I will create:   

Brand refresh solutions

• Logo design (see before and after brand refresh)
• Website design
• Social media templates
• Email signatures
• Promotional merchandise
• Brand guidelines
• Launch event and PR for brand refresh 
• Resonating your brand soul throughout all your marketing communications

Celebrate and promote your brand refresh

Now that you have arrived in the perfect place to celebrate your brand refresh and promote it to the world. I can help you amplify your brand refresh on social media and through the press with a brand relaunch event.

Refresh takeaway

One thing we know for sure is that the only constant thing in life is change, and all business owners need to remain flexible. My mission is that you enjoy the brand refresh journey, so we can continually adapt your brand to remain relevant no matter what challenges life throws at us.

Personal branding

Did you know that 70% of consumers feel more connected to brands with CEOs that are active on social (source: Sprout Social)? This means that your personal brand is as important as your business brand, and is why a rebrand must start with the CEO. I coach business owners to enhance their personal brands. The pandemic has taken it’s toll on many of us. If you’ve lost your mojo and need help with your personal vision, mission and values, to get you excited again, schedule a free chat to discuss.