Marketing and design for travel industry

• Rebrand launch PR

• Rebrand creative design

• Partnership marketing

• Bus livery design

The Brand Surgery® relaunched our ‘night rider’ brand across Sussex. This included marketing and managing two launch events. We’re delighted with the service – we trust Vicky and her team to get on with the job with minimum input from us. I am happy to recommend The Brand Surgery for their brand development and launch event services.

Mike Watson

Regional Director, Stagecoach Bus Group

Marketing and design for energy reduction businesses

• Logo design

• Market research and strategy

• Values workshops

• Brochure design

“Vicky has been leading our marketing direction since 2016 and during that time we have tripled in size. She also designed our logo, website, company presentations and our brochure. It is fantastic to find a 'full service' marketing consultant who is creative and strategic. Vicky makes marketing an enjoyable topic and I am very pleased to recommend her to other businesses who are serious about growing.”

Mark Berwick

Managing Director, Boss Controls

Public sector marketing customer review:

• Marketing strategy

• Values / Balanced Scorecard workshops

• Creative design

• Marketing consultancy

iESE are evolving from a government funded organisation to a not for profit limited company. Vicky came highly recommended by one of our local authority customers, so we knew that she not only understood marketing but she understood our audience too. Vicky audited our core marketing activities which has highlighted that we didn't promote our CSR or our skills to their full potential. Vicky also suggested some great ways to improve the impact of our communication by segmenting our target audience which will greatly improve our communication to potential customers.

I thoroughly recommend The Brand Surgery®.

Dr Andrew Larner

Chief Executive, iESE

Town Centre Management, customer review:

• Brainstorm PR ideas with team

• BID business case and proposal

• PR campaign plan 

• Press release write and send to our contact list

• Creative design

We want to thank you for all the work you put into our PR campaign. It was really refreshing to work with a company with such a professional and enthusiastic approach to getting the job done. The innovative ideas and quality of the press releases and communications guaranteed we enjoyed fantastic press coverage and we are looking forward to developing your ideas in the near future. You have helped us stand out from the crowd and we look forward to working with you again in the near future.

Sharon Clarke

Chief Executive, Worthing Town Centre Initiative

Manufacturing sector client review:

  • Event management
  • Communication Campaign
  • Business case
  • Board persuasion & influence
  • Logo design and trademark registration
  • Corporate Social Responsibility
  • Creativity
  • Hospitality

Vicky led our senior management team and departmental managers through the development of our sustainability strategy and eco-kitchen, Planet2050®, which was recently showcased at the Coronation Festival, Buckingham Palace. Vicky led the process very well and our 100 prestigious guests in the Housing Construction Industry have been impressed by her attention to detail. Planet2050® in no doubt helped with our recent merger.

Iain Flitcroft

Managing Director, Paula Rosa Manhattan

Restaurant sector customer review:

• Website design

• Logo design

• Corporate identity

• Creative design

• E-marketing

The Brand Surgery created our website and e-marketing/e-newsletter campaigns, growing our customer database to over 4000. This has significantly increased our sales and has helped us to grow from two to four restaurants. Our website has an admin (CMS) system which allows us to update it ourselves and keep our marketing costs to a minimum. The Brand Surgery’s combination of creative design and marketing skills are essential for attracting the right kind of customer.

Andrew Sparsis

Managing Director, Proto Restaurant Group

Travel sector customer review:

• Magazine design

• Magazine publishing

• Creative design

I am very pleased to inform you that Stagecoach South has won the 'Marketing campaign of the year' award 2007 for our 'Cruise along the Coast' entry. The award was presented at the UK Bus awards ceremony held yesterday in London. Obviously the 'Coastliners' magazine has been well received by our customers and staff along the route and played an important role in our entry, so thanks to you guys for your help and assistance with this....long may the success continue!

Steve Thorpe

Marketing Officer, Stagecoach South

Travel sector customer review:

• Bus livery design

• Bus route branding

• Logo design

• Corporate identity

• Creative design

We have been working with The Brand Surgery for eight years and always find the team enthusiastic and full of new ideas. Not phased by bigger (literally) projects, The Brand Surgery did a great job of the striking Coastliner 700 buses and the team is now working on more bus livery designs in the North East.

Helen Martin

Marketing Manager, Stagecoach North East

Marketing for charities

• Marketing strategy

We hired Vicky from The Brand Surgery to create a marketing strategy for Coastal West Sussex Mind to become more market focused. Vicky identified several risks we weren’t aware of and suggested innovative risk mitigation strategies. The third world sector is becoming increasingly competitive and we now feel equipped to face threats and embrace opportunities and are now less reliant on one funder. We are also implementing new stewardship techniques and have improved our knowledge management throughout the organisation. We would have no hesitation in recommending Vicky for her strategic marketing and design skills.

Katie Glover

Chief Executive, Coastal West Sussex Mind, Client since 2010

Construction industry / manufacturing sector testimonial:

• Marketing consultancy

• Creative design

• CSR strategy development and implementation

• Event management

• PR

We asked Vicky to create a marketing plan as we were considering launching a new product. Vicky showed us this was a good decision based on our current skills, resources and economic climate. She then chose a segment with the same values for us to target as which gave us a competitive advantage. Our KPIs and supply chain were then prioritised and evolved which made us more efficient in the short and long term. This has covered the cost of the marketing plan and has also been reinvested into the launch of the new product. Vicky’s approach has saved us money, as well as helped us to diversify and grow. We would recommend her marketing services to any business that is serious about growing.

Iain Flitcroft

Director, Paula Rosa Manhattan