The Brand Surgery® relaunched our ‘night rider’ brand across Sussex. This included marketing and managing two launch events. We’re delighted with the service – we trust Vicky and her team to get on with the job with minimum input from us. I am happy to recommend The Brand Surgery for their brand development and launch event services.

Mike Watson

Regional Director, Stagecoach Bus Group

Vicky has involved the team and our key clients throughout the entire rebranding process – from setting up focus groups to test our new company name, to facilitating and coaching our team to co-create our brand values. She designed our logo, website, company presentations and our brochure; not forgetting the organisation, PR and corporate hospitality of our successful launch event. Vicky has kept us in the loop and been conscientious throughout the process. It is fantastic to find a marketing consultant who is both highly creative and strategic and we now consider Vicky as part of our team. She has made the re-brand an enjoyable project and I am confident to recommend her marketing strategy, rebranding and executive coaching services to other businesses.

Mark Berwick

Managing Director, Boss Controls

“Our 135th anniversary gave us an opportunity to update our branding and we needed someone we trusted. Vicky very quickly understood our requirements to update and design our new company logo which had been the same for decades! We discussed many aspects to ensure we achieved the image suitable for our business. Vicky is very creative and imaginative and we are very happy with the end result as she clearly listened to and understood our requirements. All this was achieved very efficiently, within budget. I wouldn’t hesitate to recommend The Brand Surgery for all your marketing requirements 

Angie Dean

Managing Director, Lelliotts Blinds and Awnings

Customer review
• Marketing strategy
• Logo design
• Website design

The Brand Surgery has just completed our marketing strategy, logo design and website design. The strategy was clear and easy to digest and as a result of it we have now become REC accredited and are working towards further accreditations. 

We were offered a good choice of bespoke logo designs based on market research and we felt included in the logo and website design process – we are now looking forward to the online marketing being implemented. 

We are very proud of our new branding and are happy to recommend The Brand Surgery.

Alex O'Sullivan

Operations Manager , Complete Driver Solutions

Manufacturing sector client review:

  • Event management
  • Logo design and trademark registration
  • Corporate Social Responsibility
  • Creativity
  • Marketing consultancy

Vicky led our senior management team and departmental managers through the development of our sustainability strategy and eco-kitchen, Planet2050®, which was recently showcased at the Coronation Festival, Buckingham Palace. Vicky led the process very well and our 100 prestigious guests in the Housing Construction Industry have been impressed by her attention to detail. Planet2050® in no doubt helped with our recent merger.

Iain Flitcroft

Managing Director, Paula Rosa Manhattan

Town Centre Management, customer review:

• Brainstorm PR ideas with team

• PR campaign plan 

• Press release write and send to our contact list

• Creative design

We want to thank you for all the work you put into our PR campaign. It was really refreshing to work with a company with such a professional and enthusiastic approach to getting the job done. The innovative ideas and quality of the press releases and communications guaranteed we enjoyed fantastic press coverage and we are looking forward to developing your ideas in the near future. You have helped us stand out from the crowd and we look forward to working with you again in the near future.

Sharon Clarke

Chief Executive, Worthing Town Centre Initiative

Travel sector customer review:
• Magazine design
• Magazine publishing 
• Creative design

I am very pleased to inform you that Stagecoach South has won the 'Marketing campaign of the year' award 2007 for our 'Cruise along the Coast' entry. The award was presented at the UK Bus awards ceremony held yesterday in London. Obviously the 'Coastliners' magazine has been well received by our customers and staff along the route and played an important role in our entry, so thanks to you guys for your help and assistance with this....long may the success continue!

Steve Thorpe

Marketing Officer, Stagecoach South

Travel sector customer review:
• Bus livery design
• Bus route branding
• Logo design
• Corporate identity
• Creative design

We have been working with The Brand Surgery for eight years and always find the team enthusiastic and full of new ideas. Not phased by bigger (literally) projects, The Brand Surgery did a great job of the striking Coastliner 700 buses and the team is now working on more bus livery designs in the North East.

Helen Martin

Marketing Manager, Stagecoach North East

Public sector marketing customer review:

• Marketing strategy
• Creative design
• Marketing consultancy

iESE are evolving from a government funded organisation to a not for profit limited company. The economic climate is good for us as we help local authorities to save money. However, we needed to let more local authorities know about our good work so we hired Vicky from The Brand Surgery to help us do this. Vicky came highly recommended by one of our local authority customers, so we knew that she not only understood marketing but she understood our audience too. Vicky audited our core marketing activities which has highlighted that we didn't promote our CSR or our skills to their full potential. Vicky also suggested some great ways to improve the impact of our communication by segmenting our target audience which will greatly improve our communication to potential customers. We are looking forward to our next marketing consultation with Vicky as she will be focusing on our product range and helping us to integrate our brand values within our marketing communications.

Dr Andrew Larner

Chief Executive, iESE

Restaurant sector customer review:
• Website design
• Logo design
• Corporate identity
• Creative design
• E-marketing

The Brand Surgery created our website and e-marketing/e-newsletter campaigns, growing our customer database to over 4000. This has significantly increased our sales and has helped us to grow from two to four restaurants. Our website has an admin (CMS) system which allows us to update it ourselves and keep our marketing costs to a minimum. The Brand Surgery’s combination of creative design and marketing skills are essential for attracting the right kind of customer.

Andrew Sparsis

Managing Director, Proto Restaurant Group

We hired Vicky from The Brand Surgery to create a marketing strategy for Coastal West Sussex Mind to become more market focused. Vicky identified several risks we weren’t aware of and suggested innovative risk mitigation strategies. The third world sector is becoming increasingly competitive and we now feel equipped to face threats and embrace opportunities and are now less reliant on one funder. We are also implementing new stewardship techniques and have improved our knowledge management throughout the organisation. We would have no hesitation in recommending Vicky for her strategic marketing and design skills.

Katie Glover

Chief Executive,, Coastal West Sussex Mind, Client since 2010

Construction industry / manufacturing sector testimonial:
• Marketing consultancy
• Creative design
• CSR strategy development and implementation

• Event management

• PR

We asked Vicky to create a marketing plan as we were considering launching a new product. Vicky showed us this was a good decision based on our current skills, resources and economic climate. She then chose a segment with the same values for us to target as which gave us a competitive advantage. Our KPIs and supply chain were then prioritised and evolved which made us more efficient in the short and long term. This has covered the cost of the marketing plan and has also been reinvested into the launch of the new product. Vicky’s approach has saved us money, as well as helped us to diversify and grow. We would recommend her marketing services to any business that is serious about growing.

Iain Flitcroft

Director, Paula Rosa Manhattan