It has been an absolute pleasure to work with Vicky Vaughan at the Brand Surgery. We’re delighted with our new logo and website which, thanks to Vicky’s creative flair and technical talents, successfully met the brief to be clean and modern, whilst capturing the airport’s rich heritage. Thank you, Vicky, for your adaptability and patience while working with a team with little marketing experience, who regularly changed their minds! We highly recommend the Brand Surgery.

Bridget Short

Brighton City Airport

We met Vicky from Brand Surgery last year. In that time she has created a wonderful logo for The Dome Cinema (Worthing) which is in keeping with our lovely building. Vicky has been very easy to work with, and I look forward to continuing our relationship into the future. Well done Vicky. (Google review)

Paul Jervis

Managing Director, Dome Cinema, Worthing

The Brand Surgery® relaunched our ‘night rider’ brand across Sussex. This included marketing and managing two launch events. We’re delighted with the service – we trust Vicky and her team to get on with the job with minimum input from us. I am happy to recommend The Brand Surgery for their brand development and launch event services.

Mike Watson

Regional Director, Stagecoach Bus Group

I have had the pleasure of working with Vicky and The Brand Surgery over the past year. The work we have done together has played a major part in England & Wales Blind Golf’s charity raising its awareness on a national and international level. I would highly recommend The Brand Surgery and have passed their details to more of my business clients.
Andy Gilford

England and Wales Blind Golf

Vicky has been leading our marketing direction since 2016 and during that time we have tripled in size. She also designed our logo, website, company presentations and our brochure. It is fantastic to find a 'full service' marketing consultant who is creative and strategic. Vicky makes marketing an enjoyable topic, and I am very pleased to recommend her to other businesses who are serious about growing.

Mark Berwick

Managing Director, Boss Controls

We have been working with The Brand Surgery for eight years and always find the team enthusiastic and full of new ideas. Not phased by bigger (literally) projects, The Brand Surgery did a great job of the striking Coastliner 700 buses and the team is now working on more bus livery designs in the North East.

Helen Martin (retired)

Marketing Manager, Stagecoach North East

iESE has evolved from a government-funded organisation to a not for profit limited company. Vicky came highly recommended by one of our local authority customers, so we knew that she not only understood marketing, but she understood our audience too. Vicky audited our core marketing activities, which highlighted that we didn't promote our CSR or our skills to their full potential. Vicky also suggested some great ways to improve the impact of our communication by segmenting our target audience which will greatly improve our communication to potential customers.

I thoroughly recommend The Brand Surgery®.

Dr Andrew Larner

Chief Executive, iESE

We briefed The Brand Surgery® to rebrand the shop exterior, keeping in mind that it could be applied to various locations as the chain expands.
Vicky recommended that we emphasise the 'fresh and healthy' aspect. The team also launched a social media 'noodle face' competition, which is proving to be popular.I am thrilled with the new-look noodle bar, the colours  look really smart, trustworthy and inviting and orders have significantly increased.

Iain Flitcroft

Proprietor, The Flying Wok (noodle bar)

Casa Ciro is a well-established and very popular Italian restaurant on the Worthing seafront. To coincide with our refurbishment and new colour scheme, we realised we needed to update our existing branding and logo. The Brand Surgery did its research and came up with its design on time and within budget. Our business image has a really sleek feel, and we have received many compliments—as well as being very happy with it ourselves. If your business needs an injection of life, we would not hesitate in recommending The Brand Surgery.

Ciro De Silvo

Retired Managing Director, Casa Ciro

We want to thank you for all the work you put into our PR campaign. It was really refreshing to work with a company with such a professional and enthusiastic approach to getting the job done.

The innovative ideas and quality of the press releases and communications guaranteed we enjoyed fantastic press coverage, and we are looking forward to developing your ideas in the near future. You have helped us stand out from the crowd, and we look forward to working with you again in the near future.

Sharon Clarke

Chief Executive, Worthing Town Centre Initiative

I am very pleased to inform you that Stagecoach South has won the 'Marketing campaign of the year award 2007 for our 'Cruise along the Coast' entry. The award was presented at the UK Bus awards ceremony held yesterday in London. Obviously, the 'Coastliners' magazine has been well received by our customers and staff along the route and played an important role in our entry, so thanks to you guys for your help and assistance with this ... long may the success continue!

Steve Thorpe

Marketing Officer, Stagecoach South

I am thrilled with the corporate identity that The Brand Surgery has designed for my investment planning business. I've received many compliments from customers, and I look forward to working with you again soon. Our logo has stayed fresh for over 15 years, which is fantastic and well worth the original investment.

Robb Harris

Independent Financial Advisor, Astute Investment Planning

Vicky led our senior management team and departmental managers through the development of our sustainability strategy and development of our eco-kitchen, Planet2050® brand, which was recently showcased at the Coronation Festival, Buckingham Palace. Vicky led the process very well, and our 100 prestigious guests in the Housing Construction Industry have been impressed by her attention to detail. The Planet2050® brand in no doubt helped with our recent merger.

Iain Flitcroft

Past Managing Director, Paula Rosa Manhattan

The Brand Surgery created our restaurant website and e-marketing/e-newsletter campaigns, growing our customer database to over 4000. This has significantly increased our sales and has helped us to grow from two to four restaurants. Our website has an admin (CMS) system which allows us to update it ourselves and keep our marketing costs to a minimum. The Brand Surgery’s combination of creative design and marketing skills is essential for attracting the right kind of customer.

Andrew Sparsis

Managing Director, Proto Restaurant Group

I had the pleasure of working with The Brand Surgery for two years, collaborating on the launch of Brooklyn Kitchens. I was particularly impressed by Vicky’s ability to capture the spirit of our market. The team expertly designed our stunning logo, website, brochures, and advertising and has handled the launch marketing, providing a fantastic platform in which to grow our Scottish business. Our branding fits our market, and we have received many compliments. Vicky and her team earn my highest recommendation.

John Gallagher

Managing Director, Brooklyn Kitchens

After I finished X-Factor 2012, I decided to get some of the other contestants together and put on a show. I wanted to put this show on within three weeks and I soon realised the vast work that is involved. I hired The Brand Surgery® because they have had amazing success organising events like Worthing Idol and the Royal Wedding picnic. Vicky negotiated with Worthing Theatres, created the event strategy, co-ordinated the after-party venue, hotels for the performers, charity liaison, PR and branding of the event, insurance, wristbands and security. I can’t believe she managed to do this within three weeks. We sold 700 tickets and the profits went to Help For Heroes. I would definitely recommend The Brand Surgery for any event that requires the WOW Factor.

See the Wow Factor video.

Terry Winstanley

Professional Singer

We hired Vicky from The Brand Surgery to create a marketing strategy for Coastal West Sussex Mind to become more market focused. Vicky identified several risks we weren’t aware of and suggested innovative risk mitigation strategies. The third world sector is becoming increasingly competitive and we now feel equipped to face threats and embrace opportunities and are now less reliant on one funder. We are also implementing new stewardship techniques and have improved our knowledge management throughout the organisation. We would have no hesitation in recommending Vicky for her strategic marketing and design skills.

Katie Glover

Chief Executive, Coastal West Sussex Mind, Client since 2010

"Vicky's creative thinking and management skills meant this community event was a huge success with £1500 being raised for a local charity. Games such as ‘Throwing the bouquet the furthest’ and an ‘Extreme alternative vote to ‘gunge an MP’ gathered media interest and so far have attracted over 11,000 hits on You Tube. Vicky’s PR skills are amazing and meant that the event was very well attended with hardly any advertising costs. I would definitely recommend Vicky and The Brand Surgery to any organisation which needs a successful launch event organising”.

Tim Loughton

Member of Parliament, Westminster