Nurturing strong, healthy brands | creative design | marketing strategy | CPD accredited training | coaching | mentoring 01903 898977 / 020 3904 7667 / 07909 693172 hello@thebrandsurgery.co.uk

How’s your 2021 branding goals looking?


Welcome to  The Brand Surgery. We are here to ensure you achieve your personal and business brand goals.

Launched in 2002, we are an exciting creative design and marketing consultancy specialising in creating and growing brands from the inside out. Our in-house Chartered Marketer and creative team excel in creating brand trust and have heaps of experience in working with amazing businesses in the building energy management sector, travel sector, third sector, public sector and independent retailers.

We kickstart all branding projects with market research which enables us to spot exciting growth opportunities. Many of our clients have tripled in size within two-three years, bucking trends in difficult economic climates.

Our website is frequently updated with marketing tips and CPD accredited courses. Please bookmark us and we look forward to hearing from you soon.

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Marketing for tip top brands with healthy returns

Grow your brand from the inside out

Whether you are launching a new service, increasing visibility or wish to boost your marketing knowledge, you’ve come to the right place.

Many businesses go wrong because they try to be all things to all people, then they end up being weak and diluted. We are different because we enable you to be different too. How? We determine how your strengths can address the challenges of your target market so your marketing communications are relevant then we crank up the volume so your strengths literally shout!

We will enable you to create the very best customer experience at all stages of the customer journey using a blend of marketing strategy and creative design.

Call us on 01903 898977 for further information.

Marketing strategies to increase the number of leads, improve visibility and help your business stand out for the right reasons.

Creative design to attract and engage your target audience, from logo design to creative content. 


We help you reclaim time by automating and implementing time consuming elements of your marketing.

Choose Freedom

Branding from the inside out.

Speak to The Brand Surgery®

We improve brand health.

Let us diagnose and fix potential branding problems which may currently be reducing trust in your business brand.

"Creativity is intelligence having fun."

— Albert Einstein

Relevant creative design cuts through the noise

You only get one chance to make a first impression

Your website is normally the first touch point in the customer journey. With only seven seconds to capture attention, it is essential to engage customers before they are tempted by better offers.

Creative design is more than drawing pretty pictures; our design team articulates the reason your brand exists and in turn, belief and trust in your brand. We use colours, imagery and words which resonate with your target segment. We gain these essential insights through our customer behaviour and psychology expertise. Call us on 01903 898977 to find out more.


Creative design to engage your target audience: From logo design, website design through to creative printed solutions.


Creative coaching and mentoring: Let us help you inject creativity into your organisation.


Creative audits: We will help you increase brand trust by ensuring your marketing collateral is aligned, conistent and relevant to your target audience.

Marketing knowledge will help your team to ask the right questions

Experienced Chartered Marketer available for mentoring

  • Is your organisation lacking professional marketing support?
  • Do you guessing what motivates your target market?
  • Are you having trouble creating engaging content?
  • Launching a new product or service?
  • Lost a contract to a competitor?
  • What effect is this having on the value of your brand?

Whether you have a one-off marketing challenge or you require continued digital or offline marketing support, call 01903 898977 or use our contact form below to arrange a informal chat with our in-house Chartered Marketer who has 25 year of commercial and charity marketing expertise.

Call us on 01903 898977 for further information.

Marketing coaching, mentoring, training workshops for organisations and individuals. Marketing workshops: Social Media, Mission, Vision and Value, Partnership Marketing and Marketing Strategy.

Testimonial: We were impressed with your professionalism and knowledge. We have a wide range of businesses with differing needs on the programme which you managed to encompass in your training and adapt delivery to suit. It’s been a pleasure working with you.”
Sally Pepper & Jason Hayward
IBD-UK (via Chichester District Council)

Choose Freedom

Branding from the inside out.

Marketing mentor and coach.

Delivered in person, Skype, phone.

Qualified for best branding

Our in-house marketing mentor has over 20 years of marketing experience. She is a Fellow Member of the Chartered Institute of Marketing (qualified to CIM L7) and a Fellow of the Institute of Leadership and Management (qualified to ILM L7).

Proven track record

Our marketing strategies and re-brands have enabled clients to grow by £millions. This includes a £56m business acquisition / merger. Find out more by reading our case studies and latest projects below.

Psychology-based marketing

We adopt a psychology-based approach to marketing. This includes behaviour-led marketing segmentation and human personality theory (Transactional Analysis) to help you better understand the exact customer needs and buying behaviour. 

Tailored solutions

You and your business are unique. Therefore, all of our branding, marketing and creative solutions fit your individual business objectives. 

Measurable results

All branding and marketing expertise we recommend and implement is measurable so you can see what is working – we keep building on success.

Enhanced customer service

Our Chartered Marketer is your point of contact so you benefit from intelligent insights at all times.

Happy Customers

“Within just a couple of coaching sessions Vicky really helped me focus, and change my mindset to be more positive about marketing my services. I am now confident about focusing on the kind of work I really enjoy and telling people about it. The great thing about Vicky is she can help with the strategic thinking but also take this through to practical development of marketing materials, website etc. She very quickly understood the kind of support I needed and made it fun as well as challenging. I have no hesitation in recommending her”.


Branding for Jean Barclay charity consultant


Jean Barclay, Planning & Development for Social Impact

Jean Barclay Charity Consultant

“The Brand Surgery® relaunched our ‘night rider’ brand across Sussex. This included marketing and managing two launch events. We’re delighted with the service – we trust Vicky and her team to get on with the job with minimum input from us. I am happy to recommend The Brand Surgery for their brand development and launch event services.”

Stagecoach logo - branding and event launch for Stagecoach South

Mike Watson. Regional Director

Stagecoach Bus Group

“We hired Vicky from The Brand Surgery to create a marketing strategy for Coastal West Sussex Mind to become more market focused. Vicky identified several risks we were not aware of and suggested innovative risk mitigation strategies. The third world sector is becoming increasingly competitive and we now feel equipped to face threats and embrace opportunities and are now less reliant on one funder. We are also implementing new stewardship techniques and have improved our knowledge management throughout the organisation. We would have no hesitation in recommending Vicky for her strategic marketing and design skills.”


Coastal West Sussex Mind logo

Katie Glover, CEO 

Coastal West Sussex Mind

“The Brand Surgery designed our logo, website, company presentations and brochure and also managed the PR and corporate hospitality of our successful launch event.  Vicky has made the re-brand an enjoyable project and I am confident to recommend her marketing strategy, rebranding and executive coaching services to other businesses.”

Boss Controls - Building Energy Management Services - logo design and branding

Mark Berwick, Boss Controls

Boss Controls

Vicky led our senior management team and departmental managers through the development of our sustainability strategy and eco-kitchen, Planet2050®, which was recently showcased at the Coronation Festival, Buckingham Palace. Vicky led the process very well and our 100 prestigious guests in the Housing Construction Industry have been impressed by her attention to detail. Planet2050® in no doubt helped with our merger.”

Iain Flitcroft, retired CEO 

Paula Rosa Manhattan

“We want to thank you for all the work you put into our PR campaign. It was really refreshing to work with a company with such a professional and enthusiastic approach to getting the job done. The innovative ideas and quality of the press releases and communications guaranteed we enjoyed fantastic press coverage and we are looking forward to developing your ideas in the near future. You have helped us stand out from the crowd and we look forward to working with you again in the near future.”

Worthing Town Centre Initiative branding, PR, logo design

Sharon Clarke, Chief Executive 

Worthing Town Centre Initiative

“Vicky came highly recommended by one of our local authority customers, so we knew that she not only understood marketing but as a past local government member, she understood our audience too. Vicky audited our core marketing activities which highlighted that we didn’t promote our CSR or our skills to their full potential. She also suggested some great ways to improve the impact of our communication by segmenting our target audience which will greatly improve our communication to potential customers. Vicky is now integrating our brand values within our marketing communications.”

Local government consultancy rebrand and marketing

Andrew Larner, CEO 


“The Brand Surgery created our website, looked after our group brand development and designed The Fat Greek Restaurant logo and branding which has enabled sustainable growth of our group of restaurants. Our website has an admin (CMS) system which allows us to update it ourselves and keep our marketing costs to a minimum. We highly recommend The Brand Surgery’s combination of creative design and marketing skills.”

Proto restaurant group Fat Greek Restaurant logo design

Andrew Sparsis, CEO 

Proto Restaurant Group

Our Latest

We enable our clients to take the lead and excel in a world of digital disruption and rapid changing markets.

Call us on 01903 898977 or use the contact form below to arrange an informal chat. We look forward to hearing from you soon.

Our latest blogs include branding and marketing news and tips plus our latest projects. Click here to read all our blogs …

We would love to hear from you. Call us now.

• 01903 898977
• 020 3904 7667
• 07909 693172

Please contact us if you would to strengthen your brand to the very best it can be.

Marketing strategy will help make your business flexible and future proof it so it is ready to face anything, however unexpected. Our creative services will help your business stand out.

Business Hours: 
9am-5.30pm Monday to Friday (excluding bank holidays)

Worthing & London

Homes of Brand Love

Worthing, West Sussex

+44 (0)1903 89 89 77

116 Pall Mall, London

+44 (0)20 3904 7667

+44 (0)7909 69 31 72

What are you waiting for?

Let us inject some health into your brand.

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© The Brand Surgery® . Business branding and marketing agency located in Worthing BN11 3QY. Telephone 01903 898977.
The Brand Surgery® is a limited company registered in England and Wales. Company No: 04605451 Registered Address: Farren Street Farren Court, The Street, Cowfold, West Sussex, RH14 8BP

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