The Brand Surgery
Hello. We work with forward thinking clients who are looking to take their organisation to the next level through digital branding, marketing strategy and creative design.
Let us help you build brand trust and exceed customer expectations by effectively communicating your brand story and vision.
Scroll down to read case studies of exciting brand development projects completed for smart leaders just like you.
Grow your brand online
Digital branding integrated with offline
- How can a digital branding agency help you?
- How can you maximise your digital branding potential?
- Which social media channel is best for your brand?
- What can digital branding do for your business?
We create healthy and powerful brands because we adopt a holistic approach by building brands from the inside out. Our case studies explain this in more detail.
Contact our branding coach, Vicky Vaughan, today on 01903 898977, to benefit from breakthrough branding innovation, guaranteed to generate excitement. We will enable you to create the very best customer experience at all stages of the customer journey using a blend of marketing strategy, psychology based strategy and research.
Exceed your customers’ expectations
- Is your organisation lacking professional marketing support?
- Do you sometimes feel that keeping up with all the latest marketing trends is taking you away from other elements of your job role?
- Launching a new product or service?
- Lost a contract to a competitor?
- What effect is this having on the value of your brand?
Whether you have a one-off marketing challenge or you require continued digital or offline marketing support, call 01903 898977 or use our contact form below to arrange a informal chat with our in-house Chartered Marketer who has 25 year of commercial and charity marketing expertise.
You get one chance to make a first impression.
- How compelling is your website?
- Does your branding attract the right kind of customers?
Your website is normally the first touch point in the customer journey. With only seven seconds to capture attention, it is essential to engage customers before they are tempted by better offers.
Creative design is more than drawing pretty pictures; our design team articulates the reason your brand exists and in turn, belief and trust in your brand. We use colours, imagery and words which resonate with your target segment. We gain these essential insights through our customer behaviour and psychology expertise. Call us on 01903 898977 to find out more.
Our in-house marketing mentor has over 20 years of marketing experience. She is a Fellow Member of the Chartered Institute of Marketing (qualified to CIM L7) and a Fellow of the Institute of Leadership and Management (qualified to ILM L7).
Our marketing strategies and re-brands have enabled clients to grow by £millions. This includes a £56m business acquisition / merger. Find out more by reading our case studies and latest projects below.
We adopt a psychology-based approach to marketing. This includes behaviour-led marketing segmentation and human personality theory (Transactional Analysis) to help you better understand the exact customer needs and buying behaviour.
“Within just a couple of coaching sessions Vicky really helped me focus, and change my mindset to be more positive about marketing my services. I am now confident about focusing on the kind of work I really enjoy and telling people about it. The great thing about Vicky is she can help with the strategic thinking but also take this through to practical development of marketing materials, website etc. She very quickly understood the kind of support I needed and made it fun as well as challenging. I have no hesitation in recommending her”.
Jean Barclay, Planning & Development for Social Impact
Jean Barclay Charity Consultant
“The Brand Surgery® relaunched our ‘night rider’ brand across Sussex. This included marketing and managing two launch events. We’re delighted with the service – we trust Vicky and her team to get on with the job with minimum input from us. I am happy to recommend The Brand Surgery for their brand development and launch event services.”
Mike Watson. Regional Director
Stagecoach Bus Group
Katie Glover, CEO
Coastal West Sussex Mind
Mark Berwick, Boss Controls
Iain Flitcroft, retired CEO
Paula Rosa Manhattan
Angie Dean, Managing Director
Sharon Clarke, Chief Executive
Worthing Town Centre Initiative
Andrew Larner, CEO
Andrew Sparsis, CEO
Proto Restaurant Group
We enable our clients to take the lead and excel in a world of digital disruption and rapid changing markets.
Call us on 01903 898977 or use the contact form below to arrange an informal chat. We look forward to hearing from you soon.
See what our customers are saying
Don’t just take our word for it. Check out our customer reviews on our website, LinkedIn and Google.
- Brand development 100% 100%
- Creative design 100% 100%
- Marketing strategy 100% 100%
- Niche nurturer / coach 100% 100%
Our latest blogs include branding and marketing news and tips plus our latest projects. Click here to read all our blogs …
Five tips for choosing the best CSR initiative to make societal change and grow your brand in the process
This article is written for small to medium business owners and consultants who are, or maybe, donating to charities on an adhoc basis and/or sponsoring community events. It explains how adopting a philanthropic mindset can be fun and will build your brand if thought...
Does your website create brand trust? Whether you are B2B or B2C organisation, your website may be the first window of opportunity for people to glimpse into and explore your business. Therefore, it is essential to maintain interest. Does your...
We are very proud of our client, Chesterman Homes. They have completely embraced our brand trust advice and integrated their Corporate Social Media (CSR) strategy and Core Values into everything they do. The team at Chesterman Homes is working hard to...
We would love to hear from you.
Call us now.
• 01903 898977
• 020 3904 7667
• 07909 693172
Please contact us if you would to strengthen your brand to the very best it can be.
We will make it flexible and future proof it so it is ready to face anything, however unexpected.
• Creative design
• Chartered marketing consultancy
• Executive coaching
Business Hours: 9am-5.30pm Monday to Friday (excluding bank holidays)
Worthing & London
Homes of Brand Love
Worthing, West Sussex
+44 (0)1903 89 89 77
116 Pall Mall, London
+44 (0)20 3904 7667
+44 (0)7909 69 31 72
What are you waiting for?
Let us inject some health into your brand.
Get In Touch
Follow Our Activity
Contact us, follow us, like us, share us.
We want to hear from you.
© The Brand Surgery® [year]. Business branding and marketing agency located in Worthing BN11 3QY. Telephone 01903 898977.
The Brand Surgery® is a limited company registered in England and Wales. Company No: 04605451 Registered Address: Farren Street Farren Court, The Street, Cowfold, West Sussex, RH14 8BP