August 20th, 2014    
Corporate Social Responsibility - Chippingdale Cricket Club

Corporate Social Responsibility - Chippingdale Cricket Club

Chippingdale Cricket Club and The Brand Surgery®

The Brand Surgery® recently enjoyed a fabulous, sunny and incredibly blustery Sunday afternoon presenting trophies it had sponsored at Chippingdale Cricket Club.

Chippingdale Cricket Club was formed in 1897 by local builder, the late Frank Sandell. Chippingdale Cricket Club currently plays in the West Sussex Invitation Cricket League. The Club is only one of a few in the area which still plays friendly cricket on a Sunday which reinforces that the main reason for playing this wonderful game is for enjoyment and also the social aspect which cricket brings.

Having been the first cricket club in Worthing to be awarded Clubmark accreditation in April 2007, this proves that the club has a strong desire to develop on all fronts both on and off the field.

It is wonderful to see children playing sports, and many of the parents we spoke to agreed how important team sports are for children as it not only gets them out in the fresh air, it teaches them team spirit and discipline.

Corporate Social Responsibility and The Brand Surgery®

The Brand Surgery® is an ethical design and marketing agency and as part of our Corporate Social Responsibility (CSR) strategy, we volunteer our time, selected services and in-kind donations for a number of charities and communities in and around Worthing including Durrington High School, Go Youth Activities and Chippingdale Cricket Club.

Integrating a planned CSR strategy is essential to improve your corporate reputation which will increase your competitive advantage and bring your business healthy, sustainable business growth. Volunteering with community groups is one small part of CSR. Unfortunately, many businesses make the same mistakes when implementing CSR and wonder why their bottom line is decreasing. The Brand Surgery® helps businesses to avoid the common CSR mistakes because we understand how it works. We are qualified to deliver CSR training so call us today on 01903 824229 for more information.

Exhibition and Flag Banner Design

Do you like our funky flag banner? It stood up to some very windy conditions on Sunday and looked fabulous. This is a 4m high flag banner. We like designing BIG! Click here to see our exhibition and livery design page. We design bus livery for Stagecoach South and Stagecoach North East. We designed Suzuki GB PLC NEC Bike Show Graphics and also The Flying Wok shop livery in Worthing and Chichester. Call us on 01903 824229 or email if you want some BIG funky graphics to grow your business

Chippingdale Cricket Club and The Brand Surgery

Chippingdale Cricket Club and The Brand Surgery

Posted in Brand Surgery in the Community, Coporate Social Responsibility, Events, branding, charities, chartered marketer, exhibition design, graphic design, logo design | Comments (0)

August 4th, 2014    

Paula Rosa Manhattan Kitchen Fitter Jobs

Paula Rosa Manhattan Kitchen Fitter Jobs – Recruitment campaign

  • Are you an experienced kitchen fitter?
  • Are you self-employed and looking to work with the UK’s fastest growing and best provider of kitchen solutions into the contract market?
  • Our client, Paula Rosa Manhattan has been established for over 60 years. It holds a number of prestigious accreditations including the Royal Warrant which demonstrates its commitment to providing the highest level of quality in products and service.

    Paula Rosa Manhattan is looking for experienced self employed kitchen fitters to work on new house build sites across the country. You are expected to have a CSCS Card, UTR and Public Liability Insurance, own transport and tools.

    You must also be independent, energetic, a good communicator, a problem solver, safety conscious and have an eye for detail.

    In return for providing these qualities, you will benefit from the continuity of working with the top UK house builders. You will be accreditation-trained and we will provide you with full corporate workwear. There are also career opportunities for you who may wish to progress to management.

    Paula Rosa Manhattans pays an attractive rate with a payment turnaround of 14 days from submission of invoice.

    Think you’ve got what it takes? Please call David Hedges on 01903 524300.

    Join Paula Rosa Manhattan on its mission to deliver creativity, value and excellence in living spaces for UK homes.

    Attract talent with effective recruitment advertising campaigns

    Don’t leave your recruitment campaign to chance. Recruiting suitable staff is key to the success of your company – whatever level of the hierarchy your vacant position falls within. You need staff with values who will enhance your business.

    Recruitment advertising is a science. Do you advertise on social media, in the press, on leaflets, on your vehicle livery or on the radio? How do you know which avertising medium will work best? Don’t make the mistake that many businesses make and waste your marketing and recruitment budget on a scattergun approach.

    Our Chartered Marketer expertise will ensure that your recruitment adverts will generate a response from the right kind of candidate because we will work with you to create a recruitment advertising strategy. Only when this is agreed will we get to work designing and writing an advert that will engage with your audience, generating worthwhile candidate responses.

    Call Vicky Vaughan, Chartered Marketer and Managing Director of Sussex’s No. 1 branding agency, The Brand Surgery, on 01903 824229 to chat about your recruitment advertising campaign.

    Posted in Recruitment, advertising | Comments (0)

    July 8th, 2014    
    Vicky Vaughan - Marketing Course Worthing College

    Entry level marketing course - Worthing College: Market your way to success

    If you have always wondered how marketing works or if you want to create a professional marketing plan for business growth – then this ten week course which takes place at Worthing College is for you.

    The course has been created for business owners, people looking at setting up a business and for those who are considering a career in the exciting world of marketing. The 10 week course is run by Vicky Vaughan, DipM MCIM, a Chartered Marketer who has run an award-winning creative design and marketing agency for eleven years. Vicky has 24 years of combined design and marketing expertise which is a powerful combination.

    Vicky will take you through the fundamentals of marketing including marketing planning and brand development. By the end of the ten week course you will have created an impressive marketing plan which will help you grow your business and make the right marketing decisions, avoiding the most common marketing mistakes.

    Vicky will also be running an intermediate marketing course in 2015 which will cover some of the elements from the entry level course in more detail – including how to increase your competitive advantage in a crowded market place.

    The course starts on Tuesday 16th September 2014, 6.30-8.30pm and lasts for ten weeks. The course costs only £120 and you will receive a certificate of attendance at the end.

    If you would like any marketing advice in the meantime, please call Vicky Vaughan at The Brand Surgery, Sussex’s No. 1 branding agency on 07909 693172.

    Posted in Brand Surgery in the Community, CIM Professional Diploma in Marketing, The Brand Surgery, Worthing College, chartered marketer | Comments (0)

    May 9th, 2014    
    Stagecoach South - Pulse Bus livery design

    Stagecoach South - Vehicle graphic design / rebrand / livery refresh

    Vehicle graphic design / rebrand / livery refresh

    We recently created the concept and executed the graphics for this bus livery which you may have seen on a road near you over the last few weeks. Our brief was to refresh the Pulse bus rears, while matching the existing Pulse branding on the sides of the buses.

    For this project we applied our Chartered Marketer expertise and focused on the benefits of bus travel over driving. Customers who travel by bus can enjoy a variety of activities such playing pocket computer games, reading a book, writing a book, phoning friends, snoozing, online shopping and much more. Customers can also save money when travelling by bus, especially if they purchase Megarider tickets. We created awards for Stagecoach customers including the Mr Multi-tasker Award, Star Shopper Award, Smart Saint Award, Smart Saver Award and the Smart Commuter Award. These awards can be converted into marketing campaigns at a later date.

    Once the livery concepts had been approved, we set to work converting the ideas to graphics taking care to avoid non-printing areas. A great deal of technical knowledge is required for creating bus livery graphics, as well as professional marketing expertise. You may remember we also designed the Coastliner 700 bus graphics for Stagecoach South four years ago.

    Vehicle livery – the essential tool for advertising and branding

    Vehicle livery is one of the best ways to get your business noticed 24 hours a day and is relatively inexpensive. Vehicle wrapping and vehicle graphics are excellent for business branding and advertising – our professional design services will ensure your brand is remembered for the right reasons. Even when you are off work relaxing, your vehicle graphics will be working hard promoting your business to thousands of potential customers across a wide audience of consumers.

    Call The Brand Surgery, No. 1 branding agency in Worthing, West Sussex on 01903 824229 for a no obligation chat about business branding and vehicle livery.

    Posted in advertising, branding, chartered marketer, vehicle livery | Comments (1)

    March 21st, 2014    
    Worthing and Adur Chamber Business Showcase

    Worthing and Adur Chamber Business Showcase

    Yesterday, The Brand Surgery® exhibited at the Adur and Worthing Chamber Business Showcase and wowed visitors with its branding, corporate identity and marketing expertise.

    Brand management and marketing consultancy

    Many visitors stopped by our stand for free brand management and marketing consultancy advice – everything from event launch marketing through to business branding for new businesses.

    Paula Rosa Manhattan at the Business Showcase 2014

    The Brand Surgery also looked after the Paula Rosa Manhattan stand – we are excellent at multi-tasking! We received a visit from the Mayor of Worthing, Bob Smytherman (see photo above by John Young), and we had fun chatting to him. There was lots of interest in the Paula Rosa Manhattan stand as this is one of the first times the company has exhibited since its merger.

    Well done Worthing College – our prize draw winners!

    Thank you to everyone who entered our prize draw. Anne Pithie of Worthing College is the lucky winner! The prize includes two hours design, print and delivery of a pull-up banner just like the one in the photo above (photo by Maria Scard). We look forward to hearing from you soon Anne. Thank you Sharon Clarke for the use of the Worthing Town Centre Initiative bucket and spade!

    Choose The Brand Surgery for winning exhibition banner design

    Exhibitions are a really good excuse to promote your business brochures and branding. How old is your business banner? Chances are it could be curling round the edges which doesn’t create a good impression. The Brand Surgery has an excellent signage and livery portfolio which you can view by clicking here.

    Call us today on 01903 824229 or email

    Posted in Brand Surgery in the Community, Events, Marketing Agency, Marketing Consultant, event marketing, exhibition design, marketing | Comments (0)

    March 10th, 2014    

    The Defamation Act 2013 came into force on 1st January 2014 and it states that:

    1. A statement is not defamatory unless its publication has caused or is likely to cause serious harm to the reputation of the claimant.
    2. For the purposes of this section, harm to the reputation of a body that trades for profit is not “serious harm” unless it has caused or is likely to cause the body serious financial loss.

    So what does this mean for small businesses?

    It means that unless you can prove that defamation has caused you serious financial harm, you will unlikely be able to claim. It also means that defamation court cases will be be less expensive than in the past because a jury is not required to pass judgement so court cases will be faster.

    So does that mean there will be more or less defamation claims?

    We believe there will be more claims because they will be less expensive. People may be tempted to take online and offline “freedom of speech” risks believing they are protected. Therefore, some businesses may be at an increased risk of damage to their corporate reputation. It is more important than ever for businesses of all sizes to keep accurate financial records.

    How the Defamation Act 2013 affects business marketing

    The Defamation Act 2013 is good news for website owners because from now on they will not be liable for defamatory remarks posted by external users or where the author of the defamatory remark is sufficiently identifiable. Also the Act dictates that the complainant must make contact with the author before going to court, so hopefully some cases will be settled before going to court.

    So does the Act mean it is safe to allow comments on your business blog or social media page from now on?

    We would advise that third party postings be closely monitored so you can act swiftly if a defamatory comment is posted – we know too well the power of social media. To find out more about how the Defamation Act will affect your website, click here.

    There are many arguments for and against The Defamation Act 2013. Some believe that it gives more protection to the media. There is no doubt that corporate reputation is the key to business success, and reputations can be destroyed overnight. The good news is that The Brand Surgery can help you to build your corporate reputation reserves, which will protect your business in the event of an act of defamation. Call us on 01903 824229 to find out more.

    Vicky Vaughan, Managing Director of The Brand Surgery continues with her Professional Development which keeps up-to-date with the laws affecting marketing your business.

    Posted in Laws, Social media, Twitter, website design, website development | Comments (0)

    March 10th, 2014    

    Prankvertising is when a brand uses a prank for its marketing on unsuspecting consumers: the trend seems to be to scare and shock people. Take a look at LG’s prankvert below – it was uploaded on 2nd September 2013 and has achieved nearly 16 million views on YouTube. Personally, we think the LG prankvert is unethical given the constant threat of terrorist activities. If you are on an iPad and can view flash, click here to see the LG prankvert.

    Click here to see another example: This Belgian bank’s prankvert warns against identity theft. There are plenty more examples here which appear  to use the scare factor.

    What is your view on prankvertising?

    Do you think it is marketing gone one step too far or do you think it is a good idea? The Advertising Standards Authority (ASA) advertising codes state that ads must not cause fear or distress without justifiable reason; if it can be justified, the fear or distress should not be excessive and marketers must not use a shocking claim or image merely to attract attention.

    All businesses who advertise must comply with the ASA guidelines. If you do not comply, you may be subject to fines, legal action and also be named and shamed on the ASA list of non-compliant companies. There are a special set of rules for non-broadcast advertising and you can read them by clicking here.

    Anyone can make a complaint to the ASA about any UK based advert – this includes paid-for spaces in newspapers (both national and regional), magazine advertising including reciprocal arrangements and advertorials.

    Book your ASA compliant ad campaign design today

    The Brand Surgery prides itself in creating positive feelings and trust with our clients’ brand advertising. If you would like an ASA compliant advert designed for your business, call us on 01903 824229 TODAY or email

    Posted in Marketing Consultant, Offline marketing, advertising | Comments (0)

    March 6th, 2014    
    Website design by The Brand Surgery

    Website design and website refresher service from The Brand Surgery

    We have recently refreshed the Lancing Business Park website. This membership website has complex functionality currently hosted by a third party provider, and the client wanted to stick with what they knew and we don’t blame them! Our web developer checked out the membership provider credentials to ensure we could work with them and bingo! We were on the way. The above screen grabs (click on image to enlarge) demonstrate how creative we can be even when faced with fixed column widths and mastheads.

    We also designed and published the Lancing BID brochure (Business Improvement District), which complimented Lancing Business Park’s current branding, so the client wanted to retain the look and feel of the BID document which you can download from the website. We have added a strong, green background to the website and added some graphic elements from the BID brochure. The large image on the website has been coded as an animated / rotating graphic so we hope this will be in action once we receive the Business Park photos.

    We think the new website looks much punchier and modern, and is still easy to navigate. If your business is on a tight budget, then a website refresher is ideal because you don’t have to pay for more copywriting. If you have already invested heavily in SEO, we can simply update the website design so your page rankings are not affected. And if you have tried-and-tested website functionality you don’t want to lose, a website refresh will help you achieve this.

    Call The Brand Surgery, No 1 branding and website design agency on 01903 824229 or email

    Think brand. Think success.

    Posted in Business Growth, Ecommerce website design, chartered marketer, strategic marketing, website design, website development, websites | Comments (0)

    February 24th, 2014    

    The Brand Surgery Spring Saver Offer

    If you have trouble viewing this prezi, please click here.

    We have also created a YouTube movie of the presentation which you can see by clicking here.

    Logo design offer: Let us give your logo some loving!

    • From only £495 until 1st April 2014 – we will design six logos for you to choose from.
    • After 1st April our price entry fee is £595.
    • Standard terms and conditions apply – ask us to send you a copy.

    Perfect pull-up banners for ultimate promotion from only £165* including award-winning design

    • Call us today on 01903 824229 to discuss your event promotion needs.
    • Only five working days turnaround.*Design and print from £165 until 1st April 2014.
    • Price entry fee after 1st April is £250. Terms and conditions apply.

    Brochure design offer: Brochures to brag about from only £39* per page

    • You’d be an April fool not to seize this amazing opportunity.
    • Brochure design offer until 1st April 2014.
    • After 1st April, price entry is £55 per page. Terms and conditions apply.

    Livery and signage design: Sizzling signage and livery offer

    • Perfect for retail, restaurants, buses, taxis, vans and car livery design from only £165*
    • Post graduate degree level marketing expertise in-house.
    • Signage and livery design offer until 1st April 2014. After 1st April, price entry fee is £250. Terms and conditions apply.

    Website design offer: We’re wild about website design

    • Free 30 minute website marketing consultation plus free hosting for one year.
    • We work with all kinds of businesses and organisations.
    • Website offer valid until 1st April 2014. Terms and conditions apply.

    Presentation design offer: For ultimate sales growth

    • Presentation design offer: For ultimate sales growth
    • We can create great looking presentations like this for your business!
    • Price starts from only £250
    • Don’t delay – Call TODAY!
    • Presentation offer valid until 1st April 2014. After 1st April, price entry fee is £350. Terms and conditions apply.

    Call The Brand Surgery, No. 1 branding agency in West Sussex with in-house Chartered Marketer on 01903 824229 to take advantage of these offers. Spring into Action!

    Posted in Sales promotions, Seasonal Events, brochure design, graphic design, logo design, marketing, prezi, rebrands, website design, website development | Comments (0)

    February 6th, 2014    

    Social media is not magic trick and it will not instantly win your organisation more business. Like any communication tool, it is best to hire a professional marketing agency to create the right brand image, tone and message to engage your potential customers. I have recently read two stories which highlight the positive and negative effects of social media.

    WONDER STORY: #FindMike (Guardian, Friday 31st January)

    Jonny Benjamin tried to take his own life six years ago by attempting to jump off the edge of London’s Waterloo Bridge after having been diagnosed with schizoaffective disorder. Luckily a stranger talked him out of it. Six years later Jonny, in a better place, felt compelled to find the stranger and thank him for saving his life. So Jonny launched his story via social media with the help of Rethink Mental Illness. #FindMike trended on Twitter in UK, Canada, South Africa and Australia. Eventually Neil Laybourn aka #FindMike, came forward after his girlfriend had recognised the appeal on Facebook. Jonny and Neil met and described the meeting as ‘incredible’ and are hoping to keep in touch. You can hear this amazing story in full by clicking here.

    BLUNDER STORY: Younger people most at risk as eating disorder cases rise by 8%

    Social media’s obsession with image partly blamed (Guardian, Friday 31st January)
    Hospitals are treating an increased number of young people with eating disorders. Social pressures including bullying, relationships and social media are all to blame: photos of celebrities with perfect bodies and people who post photos of themselves in various poses hoping to get as many ‘likes’ as possible is putting pressure on young people to conform with the ‘perfection’ trend. Sue Minto, head of ChildLine, said: “24/7 nature of social media places huge pressures on children and young people which in turn can lead to significant emotional issues”.

    Five Top Tips for wonderful Social Media campaigns
    1. Both the stories above made the national press because the emotional message is huge – be it positive or negative. Both are stories with happy and sad endings. When you want to promote an event, product or service, you need to get back to marketing basics. People buy with emotions – so what would motivate people to come to your event? Is there a story?
    2. Social media is ’social’, so when I see posts from people constantly advertising their services and events on Facebook I block them. The Brand Surgery only posts offers once per month. Generally we post stories that engage readers, for example the #findmike story above, or case studies of business successes.
    3. Who do you want to reach? You may need to consider that an online marketing campaign may not be effective on its own, especially if technophobes are in your segment. Remember that some corporates don’t allow staff to have social media access. Think about who you are trying to target. A social media campaign may need to run alongside offline marketing communications (direct sales/promotions) so your budget would have to allow for this. If the correct background work is done (see below) then your return on investment will be high.
    4. What is your marketing objective? Plan your online marketing campaign with precision. Failing to prepare is preparing to fail. Social media is instant, and if you don’t plan, you may post something without thinking. Once it is posted – it is alive forever.
    5. Time your posts so they appear when your audience will have time and want to read them.  Social media management platforms such as Hootsuite and Socialoomph will help with scheduling your timing which helps you to avoid gaps when you go on holiday.

    Before you start merrily tweeting, research the language that appeals to your target audience. Why should they go to your event or buy your product/service? Whats in it for them? Each person has their own agenda. Create tailored marketing messages which will engage with these prospective clients or attendees at your event.

    Call The Brand surgery, No. 1 design and marketing agency in Worthing, Sussex to find out more about our social media campaigns. Call 01903 824229 or email

    Posted in Marketing Agency, Marketing Consultant, Social media, marketing | Comments (0)